We work on a first come first serve basis: Should the unit you are interested in be taken by another prospect between the moment of your request of availability and the moment you decide to book, we will inform you and do our best to offer you an alternative option.
A unit is considered as booked when we send a prospect a Tenancy Agreement. We will not offer that flat to another prospect during the validity of the offer. The validity of the offer maybe of 1/2 to 3 days maximum depending on how short notice the booking request is. The validity of the offer is stated in the offer itself and in the email accompanying it.
The booking is considered confirmed only when we receive the signed Tenancy Agreement and the corresponding retainer or at least the proof of transfer of that retainer. If we have not received your retainer within 7 days of the reception of the signed Tenancy Agreement, the offer will be considered as void.